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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Robert Vorhis

February 16, 2023

5  out of  5 rating by Robert Vorhis
"Great people to do business with. They all have professional and helpful with my personal and company needs. I highly recommend them."

Esther Marie Wells

November 22, 2022

5  out of  5 rating by Esther Marie Wells
"Always do pleasant and no we are not family"

Dana Connell

October 3, 2022

5  out of  5 rating by Dana Connell
"Been with them for over 20 years. They always treat you like family."

Esther Wells

September 2, 2022

5  out of  5 rating by Esther Wells
"Outstanding services"

Frank Hines

July 11, 2022

5  out of  5 rating by Frank Hines
"April and Nathan were both outstanding in helping me cancel a small part of my policy. I have been with State Farm for over 30 years since i was 16 and got my driver's license. I do believe in brand loyalty to companies that truly have your back. State Farm definitely has your back due to great employees like Nathan and April coming to your aid. Kudos to April & Nathan and thank you for your outstanding customer service."

diane dianechabot

June 14, 2022

5  out of  5 rating by diane dianechabot
"Great info and helped with ALL of my questions."

Holly Porterfield

May 18, 2022

5  out of  5 rating by Holly Porterfield
"Ken is very professional, takes plenty of time to explain policies & I recommend him highly without reservation!"

Karen Hibdon

May 2, 2022

5  out of  5 rating by Karen Hibdon
"We were with State Farm for more than 30 years in California and when we moved to Idaho 20 months ago reached out to Ken Wells to see if we could continue bundling our home and vehicles up here. No problem! Ken, April and Nathaniel made the transition painless and actually easy. We have had to change and upgrade our policies as we have made improvements to our new property and bought new vehicles. Ken and crew have always been on top of things and quick to respond and get back to us when needed. Great office to work with and we look forward to continuing our partnership."

Sherry Kirkpatrick

May 2, 2022

5  out of  5 rating by Sherry Kirkpatrick
"I have been with State Farm for many years. We starting dealing with Ken Wells and his team since moving to Idaho 11 years ago. Every time I have contacted Ken’s office I have gotten excellent customer service and knowledgeable agents to assist with all my insurance needs. They are always quick to follow up when leaving messages. I have saved lots of money switching all my insurance needs over to State Farm."

FullSend Taylor

May 2, 2022

1  out of  5 rating by FullSend Taylor
"Have been with yall for about a year now and really like yall but over the last 5 or so months i have had to call and fix something yall have messed up multiple times now and every time yall mess something else up making me have to call again. Bye bye state farm ken wells wasnt a great time with yall"

Daniel Redding

April 26, 2022

1  out of  5 rating by Daniel Redding
"This is an problem that has just came from this office that needs a review. The Customer service at this place is HORRIBLE. This office can't handle state to state transfers of auto policy. It's crazy to think about...yea but they can't do it for some reason. Also I had a so called REP interrupt me constantly about the problem and when I got frustrated she started YELLING at me about FEMINISM..... can you believe that? I cant. Basically avoid the insurance that is sold out of an old house. You get that basement service."

david reid

May 3, 2021

5  out of  5 rating by david reid
"This agency helped us alot. Serena Teeter especially, explained everything to us very well so we understood. Thank you for all the help, I hope you get good business."

Robert Baer

March 7, 2021

5  out of  5 rating by Robert Baer
"Saved me money on my auto, home and umbrella insurance."

Rory Fargo

March 2, 2021

5  out of  5 rating by Rory Fargo
"Bought a new car and transferred the insurance from the car I traded in. Felt like we were doing business with friends and family. Thanks April. 😃"

Doug Whitlock

February 9, 2021

5  out of  5 rating by Doug Whitlock
"Awesome group of people I love doing business with Rachel"

Matthew Christensen

February 6, 2021

5  out of  5 rating by Matthew Christensen
"Shelly was very friendly and professional. She go me and my family taken care of. Thank you for your service and making this a painless experience."

Lori S

February 5, 2021

5  out of  5 rating by Lori S
"Shelly Anderson made switching insurances quick and easy! I don’t know why we didn’t do it sooner. We highly recommend this office to handle all of your insurance needs."

Roger Pierce

July 21, 2020

5  out of  5 rating by Roger Pierce
"I had my insurance with Ken Wells for years"

Alessandrina Hernandez

February 23, 2020

5  out of  5 rating by Alessandrina Hernandez
"Was so very helpful went above and beyond for me helped me get my banking together and straighten out thank you ken"

Dizzy BordN

January 14, 2020

5  out of  5 rating by Dizzy BordN
"Reasonable place"

Jaime Gerthung

January 9, 2020

5  out of  5 rating by Jaime Gerthung
"Some of the best agents I have ever been in business with! Definitely would reccomend!"

Jackie Tiscornia

November 22, 2019

3  out of  5 rating by Jackie Tiscornia
"To long a wait"

Patty Calderon

October 3, 2019

5  out of  5 rating by Patty Calderon
"Great agents wonderful customer service !!!"

Jesse Christensen

September 28, 2019

4  out of  5 rating by Jesse Christensen
"I personally don't like state farm but needed insurance for my mom and she does. As a state farm place you get four stars, I wish I could give Serina five stars."

Jose Fabela

September 16, 2019

5  out of  5 rating by Jose Fabela
"Ken and his team are awesome! Every time I have a question or concern, Ken or someone from his team have been there to help. They are very knowledgeable and their advice is really helpful. I always get treated with respect and they make sure all of my needs have been met. I strongly recommend Ken Wells for any insurance inquiry."